Joeri Billast speaking on stage about AI and marketing strategy

Fractional CMO · AI Visibility Strategist · Author of The Future CMO

Trust is the only thing AI cannot scale.

I help founders and leadership teams turn sharper positioning, strategic visibility and trust into measurable business value.

As a Fractional CMO, I bring senior marketing leadership without a full-time hire. I set the direction and stay involved in turning strategy into action.

Founder who built and sold a company Fractional CMO for growing companies, including Cloudalize and BioKissed Author of The Future CMO

Your book is the best update that I have read on the role and work of CMOs.

Philip Kotler, S.C. Johnson & Son Distinguished Professor of International Marketing, Kellogg School of Management

When companies bring me in

You need marketing leadership, without a full-time CMO.

Growth has outrun the marketing function. You need someone senior to set priorities, steer the team and report to the board on what marketing contributes.

Your positioning no longer matches your ambition.

New markets, a broader offer, sharper competitors. The story buyers hear about you is still the one from three years ago.

Buyers, and the AI systems they consult, struggle to place you.

Competitors are named in the answers. Your strongest work stays invisible to the people who would pay for it.

What I do

From marketing activity to business value

Most marketing teams can report what they published, how many people they reached and how many campaigns they ran. Fewer can say how the market sees the company, why customers trust it and what that is worth to the business.

I work on all three together.

Perception

Are you known for the right things?

Clear positioning and a story people remember, visible where buyers search, AI answers included.

Signalsconsideration, share of search, AI visibility

Trust

Why should a buyer believe you?

Proof, transparency and a customer experience that holds up, so buyers choose you and stay.

Signalsbuyer confidence, win rate, retention, referrals

Outcome

What does marketing contribute?

Marketing priorities tied to the numbers your board already uses.

Signalsqualified pipeline, revenue contribution, acquisition efficiency, customer lifetime value

When one dimension lags, the others pay for it. Buyers who know you but do not yet believe you rarely become customers. Trust without visible results puts marketing budgets under pressure. Strong results with weak perception let competitors take the credit.

This is the thinking behind The Future CMO, and the reason the book argues for the CMO as Chief Value Officer.

Read the Future CMO thesis

How I work

Fractional CMO and Strategic Advisory

Senior marketing leadership, part-time and accountable. I set direction with the leadership team, decide where the budget goes and align marketing with sales. I stay involved in making it happen: steering the team, working with agencies and specialists, and rolling up my sleeves where that moves things forward.

Joeri was hired as a fractional CMO to develop a B2B marketing strategy for attracting new leads. He put in place strong foundations across the marketing team.

Benny Willen, now CEO and Co-founder of Unflatten.io, on my Fractional CMO work at Cloudalize Recommendations on LinkedIn

What we typically focus on in the first 90 days

  1. Understand. Your market, buyers, team, numbers and what has been tried.
  2. Prioritise. A short list of what matters most, and what stops.
  3. Set direction. A positioning and plan the team can carry without me in the room.
  4. Deliver first improvements. Visible early changes, made together with your team.

The exact focus depends on where you start. Scope and rhythm are agreed in a first conversation.

Focused engagements

For a specific question, or as a first step before a longer engagement:

  • AI Visibility Diagnostic. I test how AI systems such as ChatGPT, Perplexity, Claude and Google's AI answers describe and compare your company across the questions your buyers ask. I review the citations and public sources that appear in those answers and the trust signals that are missing. You leave with prioritised actions. AI systems do not reveal everything they draw on, so the diagnostic works with what can be observed: the answers, their citations and your public record.

    We uncovered a number of quick wins for how I publish my podcast, structure data, and position my business in a way that makes sense for this new world of AI. Highly practical and highly recommended.

    Matt Wilkinson, PhD, CEO, Strivenn Recommendations on LinkedIn
  • Strategy workshops for leadership and marketing teams.

  • Corporate AI training for marketing teams.

When I'm not the right partner

  • You're looking for someone to execute isolated marketing tasks without a broader strategy.

  • You want guaranteed AI rankings next month. Nobody controls what ChatGPT or Perplexity recommend. I work on the evidence they can find.

  • You want advice without making choices. The work pays off when the leadership team acts on it.

Why work with me

I have built and sold a company.

Before advising leadership teams, I founded BC Square, built it and sold it. I understand marketing decisions from both sides: as a strategist and as the person signing the cheques.

I have done the job inside growing companies.

As a Fractional CMO I have built marketing strategies and led teams in growing companies, including Cloudalize and BioKissed. Hands-on where it counts, accountable for the result.

I wrote the book on the role.

The Future CMO (2025), endorsed by Philip Kotler, on how marketing leadership is being rebuilt around trust, technology and accountability.

I tested the idea on stage.

TEDxChiado, March 2026: Why Trust Is the Only Thing AI Cannot Scale.

Belgian, based in Sintra, working internationally.

Dutch, French and English. Clients across Europe, North America and Asia.

Client work

BioKissed

Situation
2024, about six months. A marketing team spread across countries.
What I did
As Fractional CMO: set the direction and gave the digital team ownership. The team built the Nature Loving Advocate programme, a tiered community of independent sellers in the Netherlands and Belgium.
Result
Within eight months, €300K in revenue and break-even for the first time in three years (Ayu Sutarga, LinkedIn recommendation).

Cloudalize B2B technology

Situation
June 2021 – November 2022. Needed a B2B marketing strategy to attract new leads.
What I did
As Fractional CMO: built the B2B marketing strategy, put strong foundations in place across the marketing team and aligned sales and marketing.
Result
Qualified leads doubled within a month of better sales and marketing alignment.
Company context
Cloudalize closed 2021, the year I joined, with 400% revenue growth (CEO Benny Willen in Trends, October 2022).

Source: Benny Debruyne, “Gents techbedrijf Cloudalize haalt 2 miljoen dollar op en werkt nauw samen met Amerikaanse techreus Nvidia”, Trends, 12 October 2022, quoting CEO Benny Willen: “We sloten 2021 af met 400 procent omzetgroei.”

Altrimondi Investment newsletter

Situation
2020. Investment adviser Yvan Van Campenhout wanted more paying subscribers for his newsletter.
What I did
With my team: sharper positioning and the right content.
Result
12 new paying subscribers in two months.

Joeri sets a clear direction and then trusts his team to deliver it. Leading a team spread across countries, he genuinely sought out our opinions and was never afraid to take a clear position.

Ayu Sutarga, former Head of Digital Marketing, BioKissed (my direct report) Recommendations on LinkedIn

I won 12 clients in only two months thanks to Joeri and his team. Highly recommended.

Yvan Van Campenhout, Founder, Altrimondi

Speaking

Reach is rented. Trust compounds.

I speak on the future of marketing leadership, trust and AI visibility, for leadership teams and marketing conferences.

  • TEDxChiado, Lisbon 2026
  • DGT Innovation, Oeiras 2025
  • Marketing Plus, Cairo 2024
  • BAM Marketing Congress, Brussels 2023
TEDxChiado, March 2026: Why Trust Is the Only Thing AI Cannot Scale

Great insights and very professional delivery.

Mark Schaefer, author of Marketing Rebellion
Book a keynote

PodcastWeb3 CMO Stories, the podcast for marketing leaders and founders.

RetreatSintra Synergies, a curated marketing and AI retreat in Sintra for founders, CMOs and senior marketers.

Recent perspectives

Recent writing.

A selection of recent essays on AI visibility, the changing role of the CMO and what marketing leadership looks like in AI-mediated markets.

The Future CMO: Why the Role Is Becoming a Chief Value Officer

Why marketing leadership is being reconstructed into a Chief Value Officer role, and why trust is the one thing AI cannot scale.

Read the pillar

AI Visibility: How to Get Your Brand Cited by AI

The five layers that decide whether ChatGPT, Claude, Perplexity and Google's AI name your brand or a competitor.

Read the pillar

We're All in the Diaper Business Now

Reflections from a fireside chat with Mark Schaefer at the Sintra Synergies Retreat on cognitive surrender, brand override and why GEO alone won't save your brand.

Read article

SEO, AI SEO, AEO, GEO, AIO: What Marketers Really Need to Know Now

A working definition of the disciplines shaping AI-era visibility, and why winning brands optimise for both human audiences and machine intelligence.

Read article

Behind the Scenes of a TEDx Talk: Why Most Messages Don't Land

What preparing a TEDx talk reveals about clarity, messaging discipline and why strong ideas don't need to sell.

Read article

Discuss a strategic engagement

A 30-minute conversation about where your marketing stands and where it needs to go. We will both know by the end whether there is a fit.

Explore Sintra Synergies
Frequently asked

Frequently asked questions.

Who is Joeri Billast?

Joeri Billast is a Belgian Fractional CMO, AI Visibility Strategist and author of The Future CMO (2025) and The 5K Challenge for Solopreneurs (2022). He is also a contributing author to The Most Amazing Marketing Book Ever by Mark Schaefer and The Content Entrepreneur by Joe Pulizzi. He is based in Sintra, near Lisbon, and advises founders and executive teams on marketing leadership and brand positioning in AI-driven markets. He hosts Web3 CMO Stories, the podcast on marketing in the next web, and speaks internationally on the intersection of marketing and artificial intelligence.

What does a Fractional CMO do?

A Fractional CMO is a senior marketing leader who serves as Chief Marketing Officer for one or more companies on a part-time or interim basis. The role provides executive-level marketing strategy, leadership of internal marketing teams and accountability for growth, without the cost of a full-time hire. Fractional CMOs are typically engaged by founder-led companies, scale-ups and established businesses navigating a strategic transition.

What is AI Visibility Strategy?

AI Visibility Strategy is the work of making a brand discoverable, accurately described and cited by AI systems such as ChatGPT, Claude, Perplexity and Google's AI answers. It combines clear positioning, structured content and presence in the public sources those systems can draw on. Nobody can guarantee what an AI system recommends. The work strengthens the evidence it can find.

What is The Future CMO?

The Future CMO is a book by Joeri Billast on the role of marketing leadership in an era reshaped by artificial intelligence. It examines how Chief Marketing Officers must adapt strategy, brand positioning and decision-making to a market where AI mediates discovery, content and customer experience. The book is endorsed by Philip Kotler.

How does an engagement start?

With a 30-minute conversation. If there is a fit, we agree either a Fractional CMO engagement scoped to your situation or a focused engagement first, such as an AI Visibility Diagnostic or a strategy workshop.